SUCCESS STORIES

Elementor
Braze implementation A to Z

90+

Campaigns migrated & created in Braze.

150+

Custom attributes and events created.

$20K+

Monthly overhead costs reduced.

At a glance

Challenges

  • Complex relational user data structure
  • Full transactional and marketing migration
  • Urgent timeframe due to large overhead
  • Multiple products each with unique flows
  • Critical dual-directional information syncs

Background

Elementor is a popular WordPress page builder plugin that allows users to create and customize web pages without the need for coding knowledge. They also offer Elementor Hosting which is a solution for all-in-one website hosting with Elementor Pro pre-installed. With a user-friendly drag-and-drop interface and a vast library of pre-designed templates and widgets, Elementor empowers web designers and developers to create beautiful, responsive websites quickly and easily. Its features include real-time design, live editing, and a range of integrations with popular tools and platforms, making it a top choice for businesses and individuals looking to build an online presence.

The project

As the Retention Team Lead at Elementor, I was tasked with finding a solution to our complex marketing automation needs that could handle our transactional, product marketing, marketing and event-driven communication needs. We decided to implement Braze, but knew we needed help from an expert team to ensure a successful implementation. That's when we reached out to Paio Solutions.

From the initial consultation call, it was clear that Paio Solutions had the technical expertise to tackle our unique challenges. They worked hand in hand with our internal BI, backend, and marketing teams to ensure a seamless integration of Braze into our marketing stack. We were impressed with their level of organization, attention to detail, and clear communication throughout the entire process.

“We felt like we had a true partner in Paio Solutions, and their level of commitment to our project was impressive.”

One of the things that really stood out to us was how Paio Solutions took on every aspect of the project. From diving into API calls and supplying our developers with Postman calls, to QA testing, to campaign creation and optimization, they were there to help us every step of the way. They provided a clear roadmap for the project, and were always available to answer any questions we had. We felt confident that we were in good hands with Paio Solutions.

The implementation

The implementation process was organized and seamless. Paio Solutions worked closely with our team to ensure that all of our requirements were met, and that Braze was integrated in a way that would work best for our unique needs. They provided us with best practices, optimization strategies, and ongoing support that has helped us get the most out of Braze.

Throughout the implementation process, Paio Solutions was a pleasure to work with. Their team was professional, knowledgeable, and dedicated to our success. We felt like we had a true partner in Paio Solutions, and their level of commitment to our project was impressive. They went above and beyond, often QA’ing and notifying us of issues we weren’t even aware of and also creating very concise documentation of everything in Braze, which we still use today.

The conclusion

In the end, Paio Solutions helped us successfully implement Braze and we couldn't be happier with the results. We've seen a significant increase in our transactional and marketing communications, and our team has been able to work more efficiently and effectively than ever before. We highly recommend Paio Solutions to any company looking for expert help with complex integration needs. They truly went above and beyond to ensure our success.

Liron Biton

Retention Marketing Leader

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